FAQ

What do I get? A seasonal selection of fresh organic veggies. Items will vary depending on what’s in season. We will always ensure you get the full value of your share.

Why do I have to pay all upfront? the CSA model is for small vegetable farms and people looking for fresh organic produce. Essentially, you are investing in us directly to be able to buy our seeds, tools, labor, and other upfront costs of farming, and in return, you are subscribing to the weekly seasonal harvest. With the CSA model, members are able to receive the best, fresh, organic vegetables directly from the source. However, we realize it can be hard to pay it all up front, so we can offer a payment plan if requested.

What if I’m on vacation? If you are away on vacation you can have a friend or relative pick up your share; this allows others to have the opportunity to experience being a part of a farm. If you are unable to have someone pick up your share we can donate the contents to a local charity.

What if I don’t like certain types of vegetables? The CSA model supports the harvest of seasonal veggies and we are not able to customize your share. If you are getting your share delivered and are allergic to any vegetable we grow please let us know in advance and we will replace it with another veg. There will be a swap out bin at the pickup site for those picking their veggies at the farm.

Where do you deliver? Currently, we deliver locally from our farm, so Guelph, Rockwood and surrounding areas. There is a nominal fee of $128 + HST for local delivery for the 16 weeks ($8 per week). Delivery day is Wednesday afternoon/evening. Pick up is free Wednesday evenings from 5:00pm- 7:30pm or Friday from 5:30pm to 8pm.

How do I get eggs? We have amazing eggs that will be available throughout the spring summer and fall on a pay-as-you-go basis at our roadside egg shed.

If you get your share delivered simply send an email to winterhillfarm@yahoo.com to order eggs by the latest monday at 12pm if they are available you will be sent an invoice and your prepaid eggs will be dropped off with your share.

How do I order chicken? Three weeks before the chickens are processed i will send notice to take pre orders for fresh chicken. You will have the option to pick up fresh at the farm throughout the summer/early fall or frozen. If your veggie share is being delivered your prepaid frozen chicken can be delivered at the same time.

Can I visit the farm? Yes, all members are welcome to book a farm tour throughout the season. To book a date and time to visit please email winterhillfarm@yahoo.com.

How do I become a harvest helper? We’d love your help on the farm and in return you can receive a share of the vegetables for the week. We’re looking for helpers on Wednesday or Friday morning for three hours. Go to our Harvest Helper page for more information.

How does the pick up work? All vegetables harvested will be laid out on the tables in bins. There will be a sign that will direct you on what and how much to take. When there is abundance in summer, there will be a swap out bin for those who want to trade one veg for another. There will be a sign in sheet at the site for you to check off your name so that we know you came to pick up.

What happens if i am getting my share delivered? If you are getting your share delivered you will be assigned two re usable bags. The previous bag will be collected by the delivery person and will need to be left near your door for collection by 5pm each Wednesday.